Help
Account
How do I create an account? Choose Sign up, enter your email and a password, then enter the 6-digit code we email you.
I did not get the code. Check spam, wait a minute and choose Resend. Make sure the email address is spelled correctly.
I forgot my password. On the sign-in screen choose "Forgot password" and follow the emailed code.
How do I delete my account? Profile → Delete account. See Account & data deletion.
Browsing and saving
How do I save an occasion or set a reminder? Open the occasion and use the save and reminder buttons. You need to be signed in.
Can I add an occasion to my calendar? Yes — open the occasion and choose Add to calendar.
Why does an occasion say postponed or cancelled? The organizer or our team updated its status. Always confirm with the organizer.
Notifications and location
How do I change notifications? Profile → Notification settings. You can also turn notifications off in your device settings.
Why do you ask for my location? To show nearby occasions and the map. It is optional and is not stored for browsing.
Submitting occasions
How do I submit an occasion? Choose Submit, follow the four steps and add a poster. A moderator reviews it before it is published; follow its status in My submissions.
Why was my submission rejected? The reason is shown on the submission. Fix the issue and resubmit. See the Content Guidelines.
Language
How do I change the language? Profile → Language. Arabic is the default.
Still need help?
Send us a message from Contact us and we will reply by email.